ZAPPALLAS

Rather than treating “customers” as one big group, we respect each person’s individuality.
Precisely because we cannot see customers’ faces, we infer each one’s desire based on the information that we can obtain, and offer products and contents that will arouse their interest.
We aim to provide the kind of service that can answer the question of “Why to me?”

Rather than once-off increases in customer numbers, through measures such as simple low-price sales, ad-hoc incentives and excessive promotions, by offering products and contents of real value, we aim to create recurring, long-lasting business relationships.

We deal with products with high amounts of value-added, rather than products that are merely cheap. By properly conveying the background (stories) behind products, and by selling them at reasonable prices, customers, manufacturers and us, the sellers, can all be satisfied, and we can create a continuing commercial distribution.